As we have multiple stores we may need to transfer an item or two from our other store location for your order, so please wait for our contact (via Text or Phone) to let you know that your order is ready for collection.
CARRIERS AND COSTS
We charge a $10.00 flat delivery fee for all Australian orders up to $150.
Any orders over $150 before shipping will be shipped free of charge.
Any orders requiring a safe drop delivery (signature on arrival) will be charged a flat rate of $12.95 regardless of order value (no free shipping with this option).
All goods are shipped via Australia Post. We may from time to time choose a different carrier if the need arises.
From time to time, Treehouse Republic runs free shipping promotions. These will be advertised on our Facebook and Instagram feeds.
Australia Post drivers may be instructed to leave deliveries at the letterbox or front door if premises are unattended. This is at the risk of the customer. If you wish to require a signature on delivery to ensure safe delivery you will need to select this option at checkout.
Once the parcel has been delivered to your shipping address, Treehouse Republic takes no responsibility for any damage or theft that may occur. If you feel that your address is unsafe to have a parcel left unattended, you may prefer to have your order delivered to your work address or a post office box.
WHEN WILL MY ORDER BE DESPATCHED?
We aim to dispatch all orders within 48 hours of receipt of payment, except during public holidays when there may be extra delays. However please allow up to 7 working days for dispatch, particularly during sale periods.
The delivery times provided by Treehouse Republic are estimates only. We will not be held accountable for late deliveries or loss or damage relating to late deliveries. Deliveries can take longer to reach some rural areas.
HOW CAN I TRACK MY ORDER?
After you have completed your purchase, and your order has been dispatched, you will receive a shipping confirmation email/text from us. This email will provide you with the necessary tracking details for your order.
CARRIERS AND COSTS
International Shipping for orders up to a value of $199 AUS will be charged a $25 flat fee. All orders $200 AUS and above will be charged a $40 flat fee. This increase is due to weight based shipping costs as charged by Australia Post Air Mail.
Please note that heavy / bulky items will incur additional charges to international customers, which will be determined prior to shipping. International customers will be responsible for local duties and taxes.
Additional charges will apply for registered airfreight and insurance to international customers, which will be determined prior to shipping.